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The Best Boiler Deals From DDWilson And Glowworm

Award-Winning DDWilson Wilson Gas Engineers

DD Wilson Has Won The S.M.E 2021 Awards For Best Family-Run Boiler Installation Company In The Northwest. A Big Thank You To All The Customers Who Have Supported Us Over The Last Year During These Challenging Times. Also, A Big Thank You To Everybody In The Ddwilson Team For Providing Quality Service To All Of Our Customers.

Winners Of Prestigious Awards!

DD Wilson Gas Engineers was first set up by Darren Wilson as Wilson Gas in 2006. As a sole trader, he relied on an old Ford Escort 55 diesel for transport, 100 business cards for marketing and contact via a phone at home. From the start, Darren’s vision and mission were clear. Whatever heating or hot water problems arose in the local area of Merseyside, Cheshire and North Wales, Darren wanted Wilson Gas to be the household name that provided a premium service. Customers would make DD Wilson their first choice for boiler repairs or installations.

A good-natured, friendly approach is one of the core aims of the team!

Darren and his wife Claire ran the business together. Claire was the company secretary, working from their spare room at home. Their children Darren and Dylan played while Claire worked, building customer loyalty and trust. Darren spent the day on the road, delivering the results and forming relationships with customers that are still firmly established today.

In 2008, they decided to form DDWilson Sole Traders with a vision of one day when the boys would be able to help with the business and keep it within the family.

A New Business Structure

DDWilson Gas Engineers Ltd was formed ten years later, and they moved into the Big Unit in Knowsley Industrial Park in Merseyside in 2018. DD Wilson comprises a team of full-time staff, including a gas apprentice and an administrative apprentice. The staff are down to earth, genuine and friendly. Regulars frequently ask after the children are as they are often found in the office if they are not in school or out on the rounds with Darren.

The team's approach at DD Wilson is straightforward: ‘no mess and no stress’. Always using quality products, the company aims to provide a premium service to customers, including quality aftercare. They provide installation service and repairs to all domestic gas appliances, mainly central heating and boilers and also offer a more comprehensive range of services, including plumbing and installing bathrooms.

DD Wilson works with a broad range of clients, delivering exceptional customer service and the best boiler deals to all. The caring attitude of the company has generated a great deal of repeat business, as well as some glowing testimonials. This has ensured the company is always in demand.

A Trustworthy Service And Best Boiler Deals

DD Wilson has never altered its core values. Finding people to work for the company is not just seeing if a candidate has the right skills, as training can be provided. A good-natured, friendly approach is essential, too. Their reputation for honesty with their customers allows them to flourish. They keep their word as far as possible and, by doing so, prove themselves reliable and trustworthy.

Keeping morale high means the team is happy in its work. In turn, the clients receive the best possible care throughout the job. That is why the team are paid above industry rates to ensure their loyalty to the firm and its customers and to create trust and respect. DDWilson sees trust as central to customers getting the first-class service they deserve.

The company’s use of premium products also sets the team apart, as many customers understand that buying the best products you can is the best investment in the long run. DD Wilson adapts quickly and well to new products in the marketplace. Smart and voice heating control has proved to be important among many of the company’s customers, so staff are fully trained in the latest technology from Vaillant products, allowing them to give well-informed choices to customers.

Building On Their Reputation

As gas is such an important commodity in our homes, anyone having problems with a boiler quickly needs someone to help. They want someone who they can trust and who cares. Following the line ‘people only care how much we know when they know how much we care’, DDWilson prides itself on being both a caring and knowledgeable gas engineer.

In 2020, DDWilson won Best Boiler & Heating Installation Service in the North West at the UK Enterprise Awards (SME businesses). The same year was also among the most challenging due to the Covid pandemic. During this difficult time, DD Wilson carried on supporting their customers and helping out as best they could. They haven't looked back after being recognised for Guild membership in the same year.

Another outstanding Guild member offering unrivalled service to the local area!

For further information, contact via:

Unit 8 Redwood Point, Woodward Road, Knowsley, Merseyside L33 7UZ

Tel: 0151 739 8945


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