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Terms & Conditions

Terms and Conditions

Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the DDWilson Gas Engineers website (the "Service", "Website") operated by DDWilson Gas and Heating Engineers Ltd ("us", "we", or "our"). Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service. You agree to be bound by these Terms by accessing or using the Service. If you disagree with any part of the terms, you may not access the Service.

  1. Use of Website
    You are granted the right to access and use the Website for personal, non-commercial purposes only. You may not use the Website for any illegal purpose or in any manner inconsistent with these Terms.

  2. Intellectual Property
    All website contents, including text, graphics, logos, images, and the overall arrangement of the site, are the intellectual property of DDWilson Gas and Heating Engineers Ltd or its licensors and are protected by intellectual property laws. The unauthorised use or reproduction of any content is prohibited.

  3. Service Scope and Limitations
    Our Service is focused on providing boiler installation and repair services and general plumbing and heating maintenance solutions. We are not liable for any issues beyond the services we advertise or provide.

  4. Pricing
    All prices displayed on our Website are subject to change without notice. We reserve the right to adjust pricing, products, or services as required.

  5. Payments
    Full payment for the services provided by DDWilson Gas and Heating Engineers Ltd is required upon completion of the service unless otherwise agreed upon. We accept various payment methods, including cash, credit cards, and electronic bank transfers. If you fail to make payment when due, we may charge interest on any outstanding balance.

  6. Warranties and Guarantees
    We provide a 10-year guarantee on all boiler installations, subject to the terms of the manufacturer's warranty. Please refer to the specific manufacturer's warranty for complete details, limitations, and exclusions.

  7. Liability
    DDWilson Gas and Heating Engineers Ltd will not be liable for any indirect, special, incidental, or consequential damages arising from your use of our services or the Website.

  8. Indemnification
    You agree to indemnify and hold harmless DDWilson Gas and Heating Engineers Ltd, its employees, contractors, and agents from and against any claims, liabilities, damages, losses, or expenses arising from your use of our Service or the Website.

  9. Cookies
    By using our Website, you consent to our use of cookies as governed by our privacy policy.

  10. Privacy Policy
    Please review our privacy policy on the Website to understand how we handle your personal data.

  11. Governing Law
    These Terms are governed by and construed by the laws of England and Wales, and you agree to submit to the exclusive jurisdiction of the courts in England and Wales.

  12. Changes to Terms and Conditions
    We reserve the right, at our sole discretion, to modify or replace these Terms at any time. Continued use of our Website after a change of Terms and Conditions indicates acceptance of the new terms.

If you have any questions about these Terms and Conditions, please get in touch with us at or 0151 739 8945.

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